PowerStore: File Migration Config Fails when Adding Remote System, Certificate Verification Error

PowerStore: File Migration Config Fails when Adding Remote System, Certificate Verification Error

Summary: Migration configuration may fail with the error "File Pairing to Remote System (failed)." This can occur when adding a remote system due to an issue verifying the remote system’s SSL or TLS certificate

Symptoms

Attempts to configure a remote system for file import to PowerStore may fail when encountering this issue:

  • Prevents successful remote system addition for file migration on PowerStore
  • The system displays the following error when attempting remote file migration - Error Code (0x01700B01)

    • Cause

    An issue in the OpenSSL version used by PowerStore prevents proper parsing of a certificate when:

    • The certificate’s base64 payload length (the characters between BEGIN and END CERTIFICATE) is divisible by 254
    And
    • The certificate is not split into the typical 64-character lines expected in the standard PEM format

    During remote system addition, newline characters are stripped from the certificate which can trigger this parsing failure and lead to the import error.

    Resolution

    Rename the Unity system to a different name, ideally making the name either shorter or longer.

    Renaming the system forces PowerStore to regenerate the internal self‑signed certificate with a different base64 payload length, avoiding the payload length.